Jilioki Privacy Policy – How We Protect Your Data

We take your privacy seriously, kabayan. Here's a straight-up breakdown of how Jilioki collects, uses, and safeguards your personal information.

Privacy at a Glance

Six core pillars that guide how Jilioki handles your data — from the moment you sign up to every bet you place.

Data Security First

All your personal and financial information is encrypted using industry-standard TLS/SSL protocols. Your data is stored in secure servers and never left exposed to third parties without your consent.

No Selling of Personal Data

Jilioki will never sell, rent, or trade your personal information to advertisers or external organisations. What you share with us stays with us — period.

User Control & Access

You have the right to view, update, or request deletion of your personal data at any time. Just reach out to our support team and we'll sort it out — mabilis lang.

Transparent Cookie Use

We use cookies only to improve your browsing experience and remember your preferences. You can manage or disable cookies through your browser settings anytime you want.

KYC & Compliance

As a responsible platform serving Filipino players, Jilioki complies with Philippine data privacy laws including the Data Privacy Act of 2012 (Republic Act No. 10173).

Breach Notification

In the unlikely event of a data breach, Jilioki will notify affected users and the National Privacy Commission within 72 hours, as required by Philippine regulations.

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Safe Gaming for Every Filipino

From Bohol to Batanes, Jilioki protects every member's privacy so you can focus on enjoying your favourite games stress-free.

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Private & Secure Transactions

Your GCash, Maya, and bank deposits go through encrypted channels — your financial data stays 100% confidential at Jilioki.

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Your Data, Your Rights

Jilioki empowers Filipino players with full visibility and control over their personal data, in line with RA 10173.

Last Updated: June 2025

Welcome to Jilioki — one of the most trusted online gaming and sports betting platforms for Filipino players. At Jilioki, we understand that your personal information is valuable, and we are fully committed to keeping it safe. This Privacy Policy explains in plain, straightforward terms what data we collect, why we collect it, how we use it, and what your rights are as a user. Please read this carefully before using our website at jilioki.net.

By registering an account and using Jilioki, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please do not use our platform.

1. Who We Are

Jilioki is an online gaming and sports betting platform licensed and operated in accordance with applicable Philippine gaming regulations. We offer a wide range of entertainment options including basketball betting, PBA betting, boxing betting, card games, online casino, and fishing games, all designed specifically for Filipino players.

As a data controller under the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173), Jilioki is responsible for how your personal data is collected, processed, and stored. We take this responsibility seriously and operate with full transparency.

2. What Personal Data We Collect

When you interact with Jilioki, we may collect the following types of personal information:

  • Identity Information: Full name, date of birth, nationality, government-issued ID details (required for KYC verification)
  • Contact Information: Email address, mobile number, home address
  • Account Information: Username, password (encrypted), security questions and answers
  • Financial Information: GCash or Maya account number, bank account details (BDO, BPI, UnionBank), Visa/Mastercard details used for deposits and withdrawals — all stored in tokenised form
  • Usage Data: Games played, bets placed, login timestamps, session duration, device type, IP address
  • Communication Data: Messages sent to our support team, feedback submitted, survey responses
  • Technical Data: Browser type, operating system, referring URLs, cookie identifiers
Note: We only collect information that is strictly necessary for the purposes outlined in this Privacy Policy. We do not collect sensitive personal information beyond what is required for legal compliance and account security.

3. How We Collect Your Data

Jilioki collects personal data through various channels:

  • Directly from you when you register an account at jilioki.net/register, complete your KYC, make deposits or withdrawals, or contact our support team
  • Automatically when you browse our website through cookies, web beacons, and similar technologies that track your session and preferences
  • From third-party partners such as payment processors (GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, partner banks) who share limited transaction data necessary to process your payments
  • From identity verification providers we use to comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements under Philippine law

4. Why We Use Your Data (Legal Bases)

Jilioki processes your personal data for the following legitimate purposes:

  • Account Management: To create and maintain your Jilioki account, verify your identity, and keep your profile up to date
  • Service Delivery: To allow you to place bets, play casino games, claim bonuses, and access all features on the platform
  • Payment Processing: To handle deposits and withdrawals through GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, and partner banks
  • Legal Compliance: To meet our obligations under Philippine law, including the Data Privacy Act of 2012, AMLC regulations, and PAGCOR licensing requirements
  • Security & Fraud Prevention: To detect suspicious activity, prevent unauthorised access, and protect both players and the platform
  • Responsible Gaming: To monitor gaming behaviour and enforce responsible gaming measures, including self-exclusion and deposit limits
  • Customer Support: To respond to your queries, complaints, and feedback in a timely and helpful manner
  • Marketing Communications: To send you relevant promotions, bonuses, and updates — but only if you have opted in and consented to receive them

5. How Long We Keep Your Data

Jilioki retains your personal data only for as long as necessary to fulfil the purposes outlined above. Specifically:

  • Active account data is kept for the duration of your membership with Jilioki
  • After account closure, personal and financial data is retained for a minimum of five (5) years to comply with AML and tax regulations
  • Customer support records are kept for three (3) years after the last interaction
  • Cookie and analytics data is typically retained for 13 months

Once the retention period lapses, your data is securely deleted or anonymised in accordance with our internal data lifecycle policy.

6. Who We Share Your Data With

Jilioki does not sell your personal information. We only share your data in the following limited circumstances:

  • Payment Processors: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, BDO, BPI, UnionBank, and Visa/Mastercard card networks receive only the data necessary to process your transactions
  • KYC & Identity Verification Providers: Third-party verification services that help us confirm your identity in compliance with Philippine regulations
  • IT & Infrastructure Providers: Cloud hosting and security service providers bound by strict data processing agreements
  • Regulatory Authorities: PAGCOR, AMLC, the National Privacy Commission, and other Philippine government bodies when legally required
  • Legal & Compliance Advisors: When necessary to protect Jilioki's legal rights or respond to court orders

All third parties we work with are carefully vetted and required to handle your data in accordance with Philippine privacy laws and this Privacy Policy.

7. Cookies and Tracking Technologies

Jilioki uses cookies and similar technologies to enhance your experience on our platform. Here's what you should know:

  • Essential Cookies: Necessary for the website to function correctly — these cannot be switched off
  • Preference Cookies: Remember your settings and choices (e.g., language, preferred games) so you don't have to re-enter them every visit
  • Analytics Cookies: Help us understand how players use the site so we can improve our services
  • Security Cookies: Used to detect and prevent fraudulent activity and protect your account

You can manage your cookie preferences at any time through your browser settings. Note that disabling certain cookies may affect the functionality of the Jilioki platform.

8. Your Privacy Rights Under RA 10173

As a Filipino data subject, you have the following rights under the Data Privacy Act of 2012:

  • Right to be Informed: Know what data we collect and why
  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Have inaccurate or outdated data corrected
  • Right to Erasure: Request deletion of your personal data subject to legal retention requirements
  • Right to Object: Opt out of processing for direct marketing or profiling purposes
  • Right to Data Portability: Receive your data in a structured, commonly used format
  • Right to Lodge a Complaint: File a complaint with the National Privacy Commission if you believe your privacy rights have been violated

To exercise any of these rights, please contact our Data Privacy Officer at privacy@jilioki.net. We will respond to all verified requests within 15 business days.

9. Data Security Measures

Jilioki takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information from unauthorised access, loss, or disclosure, including:

  • End-to-end TLS/SSL encryption for all data transmitted on the platform
  • Tokenisation of financial data — we never store full card or bank account numbers in plain text
  • Multi-factor authentication (MFA) available for all accounts
  • Regular security audits and penetration testing
  • Role-based access controls ensuring only authorised staff can access personal data
  • 24/7 monitoring for suspicious activity and potential breaches
While we take every precaution, no online platform can guarantee 100% security. If you suspect any unauthorised access to your Jilioki account, please contact our support team immediately and change your password.

10. Children's Privacy

Jilioki is strictly intended for adults aged 21 and above, in accordance with Philippine gaming regulations. We do not knowingly collect or process personal data from individuals under the legal age. If we become aware that a minor has registered on the platform, we will immediately suspend the account and delete all associated data. If you believe a minor has accessed Jilioki, please notify us right away at privacy@jilioki.net.

11. International Data Transfers

If any of your data needs to be transferred to or processed by organisations outside the Philippines, Jilioki will ensure that adequate safeguards are in place in accordance with the Data Privacy Act and its Implementing Rules and Regulations. We will only transfer data internationally where necessary and with appropriate protections applied.

12. Links to Other Websites

Our platform may contain links to other websites for informational purposes. Please note that Jilioki is not responsible for the privacy practices of external sites. We encourage you to read the privacy policies of any third-party site you visit, as this Privacy Policy applies solely to jilioki.net and its related services.

13. Changes to This Privacy Policy

Jilioki may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will notify registered members via email or a prominent notice on the website. We recommend reviewing this page periodically to stay informed. The "Last Updated" date at the top of this page will always reflect the most recent revision.

14. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how Jilioki handles your personal data, please don't hesitate to reach out to our Data Privacy Officer:

We're here to help, and we take every privacy concern seriously. Salamat for trusting Jilioki!

Play Safe & Smart with Jilioki

Now that you know how we protect your privacy, it's time to enjoy the best online gaming experience in the Philippines. Tara na — register today and start playing!

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